AM Training & Services Ltd - Privacy policy

This privacy policy applies to you, the User of this website and AM Training & Services Ltd.

This policy is based on assistance & guidance from Mona king Creative Design Studio and a template published by SEQ Legal.

Introduction

1. This is a notice to inform you of our policy about all information that is recorded about you. It sets out the conditions under which any information that we collect from you, or that is provided by you is processed.  It covers information that could identify you (“personal information”) and information that could not.  In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

2. We regret that if there are one or more points below with which you do not agree, your only choice is to leave our website immediately.

3. We take the protection of your privacy and confidentiality very seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.

4. We are committed to preserving the confidentiality of all information you provide to us and expect that you do so also.

5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

6. Except as set out below, we do not share, sell, or disclose any information collected through our website to any third party,

The bases on which we process information about you

The law requires us to determine under which of six defined categories we process your personal information and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.  If the basis should change, then if required by law we shall notify you of the change and of any new basis under which we can continue to process your information.

1. Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.  In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.  We may use it in order to:

1.1. verify your identity for security purposes

1.2. sell products to you

1.3. provide you with our services

1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website

This information shall be processed on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract ends or is terminated by either party within the terms of the contract.

2. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website; ask us to provide you additional information about our business, products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Specific uses of information you provide to us

3. Sending a message to our support team.

When you contact us, whether by telephone, by e-mail or through our website or we collect the data you have supplied in order for us to reply with the information you requested.

We record your request and our reply in order to increase the efficiency of AM Training & Services Ltd.

We keep personally identifiable information associated with your messages, such as name, telephone and email address so that we can track our communications with you and provide a high-quality service.

Use of information we collect through automated systems when you visit our website

4. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

Disclosure and sharing of your information

5. Information we obtain from third parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you.

6. Data may be processed outside the European Union

Our websites are hosted in the United Kingdom. Accordingly, data obtained from the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use adequate safeguards with respect to data transferred outside the European Union:

For more information about Privacy Shield, please check: https://www.privacyshield.gov/welcome
To check specific companies certification: https://www.privacyshield.gov/participant_search

Access to your own information

7. Access to your personal information

7.1. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
7.2. To obtain a copy of any information that is not provided on our website you may send us a request at privacy@amtrainingservices.co.uk
7.3. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

8. Removal of your information

If you wish us to remove personally identifiable information from our website, you may contact us at privacy@amtrainingservices.co.uk This may limit the service we can provide to you.

9. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

10. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

11. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

11.1. to provide you with the services you have requested;
11.2. to comply with other law, including for the period demanded by our tax authorities;
11.3. to support a claim or defence in court.

12. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

13. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us:
privacy@amtrainingservices.co.uk